Processing Time:
- All orders are processed within 1-2 business days.
- Orders are not processed on weekends or holidays.
Shipping Time:
- Estimated delivery time is 3-5 business days, depending on your location.
- Please note that shipping delays may occur due to high demand or unforeseen circumstances.
Shipping Rates & Carriers:
- Free delivery on all orders!
- We work with reliable shipping partners to ensure timely deliveries.
Tracking Information:
- Once your order has been shipped, you will receive an email with a tracking number.
- Please allow up to 48 hours for tracking updates to be available.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages once they are marked as delivered.
- If you experience an issue, please contact the shipping carrier or email us at furluzpets@gmail.com.
International Shipping:
- We currently only ship within the U.S. (if applicable; update if necessary).
- Customers are responsible for any customs fees or import taxes (if shipping internationally in the future).